F.A.Q.

What is Luxury Experiences?

Luxury Experiences is an excellent site for booking tours, transfers, attractions, excursions and activities for your next trip or weekend adventure. We helps travelers like you to book touristic services around the Amalfi coast, Capri Island, Sorrento peninsula, Ischia and Procida islands. Guided tours, sightseeing and day-trips, transfers by boat, helicopter, by luxury cars. You can book the best accommodations in our Region like private villas, boutique hotel, resort and home holidays. Also you can take the chance to learn how to cook like a neapolitan, our cooking classe can offer you a special opportunity to spend a unique day. We work with experienced local organizers who specialize in exceptional experiences. In addition to featuring the biggest selection of things to do, we also offer the guaranteed best price, professional local guides and top-notch customer service. Book easily online: www.luxuryexperiences.it

Is my payment secure?

Yes, our online payment system is secure! In fact it encrypts your payment information to protect you against fraud and unauthorized transactions. Luxury Experiences uses internationally recognized and secure payment systems to process your Paypal, credit card transactions, bank transfers to maintain your security. Your credit card or PayPal account, or bank transfer will be charged once you book.

How does the booking process work?

Easily book online in only 4 steps! Simply:

1) Go on www.luxuryexperiences.it and try the service and the destination you want.

2) When you find an activity that you want to book please fill out the form with your name, last name, service type, Phone number, email address and message, date and select the SEND button.

3) We're almost there. Our operators will answer your special requests within 24 hours.

4) Confirm your order with our operator by mail by leaving your details (name, surname, address, date of birth, city or country of birth). And finally choose your secure method of payment: Bank transfer, PayPal or Credit Card. After having made the payment of 100% of the price of the service chosen will receive an invoice via e mail.

To book a boat trip we accept bank transfer, Paypal or credit card equal to 50% of the total amount, the other 50% you can pay on the day of service on board.

How can I contact Luxury Experiences?

We're here to help and answer any questions you may have. You can find our contact details on our contact page https://www.luxuryexperiences.it/contact-us which provides our phone numbers and email information.

What are the reviews?

Customers leave a review after participating in a tour or an activity and you too will have the opportunity to leave your opinion on that tour. We will send you an e-mail to ask you to leave a review about the service offered by the organizer of the tour and the activity itself. Obviously leaving a review is optional, but only so travelers can figure out who to trust in choosing their holiday. In a review you have to concentrate only on your experience you've lived with Luxury Experiences, you can not use the review to request a refund.

Luxury Experiences reserves the right to remove a review for the following reasons:

- Review contains profanity, racist or religious discrimination, etc.

- Review contains advertising, spam or links to other Web Sites

- Review has the intent to damage the reputation of the Luxury Experiences in so inappropriate to

- The customer has provided the wrong contact information during the booking process and could not be contacted before the tour

- The customer contact Luxury Experiences and requires in writing to remove the review provided.

What is your cancellation policy?

You can cancel your activities and receive a full refund up to one week before the activity, unless otherwise noted. But note that if you do not show the asset or do not cancel your reservation at least one week before the activity, you will not receive any refund. If you need more information about the cancellation policy in a particular activity, do not hesitate to contact us. Https://www.luxuryexperiences.it/contact-us you can contact us if you want to cancel your tour or activity: we will update your reservation and send you a confirmation email.